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Site
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Acarda
Messenger Autodialer
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autodialer
for sales lead generation
appointment
reminder autodialer
debt
payment reminder
telephone
surveys and market research
TeamMax
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call center software for small to medium sized businesses
make up campaigns and assign them to agents, manage calling lists
and do not call numbers
avoid calling numbers in your do not call list
CallAssist
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quickly make a large number of outbound telemarketing calls
telemarketing dialer to automatically dial
avoid calling number in your do not call list
avoid calling number in your do not call list
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Hardware Requirements for Acarda Messenger Autodialers
Acarda
Messenger Advanced Edition has three templates the Sales Lead, the
Client Call, and the Survey whereas the Standard Edition only has
the Sales Lead template
Hardware Requirements for Acarda Messenger can be broken into three
parts:
Computer
Requirements
We
recommend running telephony applications on a computer with Windows
NT4/2000/XP. You can also use Windows 95 or 98 for smaller systems,
but Windows NT4/2000/XP will give better performance. The minimum
specification for the computer should be:
- Pentium
II or equivalent
- Typically
32M RAM for 2 line version, (64M RAM for 4 line version).
- 1
ISA slot per ISA-compatible Dialogic card.
Supports Windows 95/98
or
- 1
PCI slot per PCI-compatable Dialogic card.
Supports Windows NT4/2000/XP.
PBX Requirements
Acarda
Messenger require a PBX telephone system (or Centrex service) to
transfer calls. However, if you do not intend to enable recipients
to transfer back to someone within your company then you DO NOT
require a PBX telephone system (or Centrex service) as a standard
analog telephone line will be sufficient.
For
our telephony applications to work, your telephone system (PBX or
Centrex service) must be able to transfer calls by switch-hooking
(ie momentarily disconnecting and then dialling the number you want
to be transferred to), and sending DTMF tones. Most modern PBX's
function in this way. If it is a digital PBX, you will need to have
an analog card installed. Dialogic Telephony
Card Requirements
To
connect the computer to your telephone line you require a professional
Dialogic Telephony Card. For information on purchasing Dialogic
Cards, click here.
Acarda
Messenger will work with:
-
Dialog/4
- D4/PCI
- D/41D
- D/21D
- D/41E
- D4/41ESC
- D21/H
- D41/H
- Proline/2V
- and
other compatable cards.
All
these these cards (except D/4PCI) are ISA format and can be used
with 95/98. The D/4PCI is a PCI card and is only supported
by NT4/2000/XP.
We
recommend the Dialog/4 four port card or the D/4PCI card. The D/4PCI
card needs a PCI slot in your computer, whereas the Dialog/4 card
requires a spare ISA slot.
Note:
When ordering your Dialogic card, remember to order the Dialogic
Driver CD-Rom disk. The Dialogic driver you need depends on the
operating system of your computer:
- Windows
NT/2000/XP: SR5.1
- Windows
95/98: use Windows 95 driver with PTR5083
You
can download PTR 5083 here.
If
you don't receive the drivers with your card, you can purchase them
on CD from here, or you can find out about downloading them here.
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